GKBet Privacy Policy

01 Introduction

GKBet ("we", "us", "gkbet") operates the online betting platform at gkbet.app. This Privacy Policy explains how gkbet collects, uses, stores, and protects the personal data of players and visitors who use the platform. It also explains the rights you have in relation to your personal data and how to exercise them.

By registering an account on gkbet or by continuing to use the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use the gkbet platform.

This policy applies to all personal data collected through the gkbet website, mobile browser interface, and any communications between you and gkbet support. It does not apply to third-party websites or services that may be linked from the platform.

02 What We Collect

GKBet collects only the personal data that is necessary to provide you with a functioning, secure, and compliant betting platform. The categories of data we collect are outlined below.

GKBet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or regulation.

03 How We Collect It

GKBet collects personal data through several channels, all of which are directly related to your use of the gkbet platform:

• Registration Form — When you create a gkbet account, you provide your name, contact details, and date of birth directly.
• Deposit & Withdrawal Transactions — Payment data is collected when you make a deposit or request a withdrawal via bKash, Nagad, or Rocket.
• KYC Verification — Identity documents and selfies are collected when you complete the verification process before your first withdrawal.
• Platform Usage — Technical data such as IP address, device information, and session data is collected automatically when you use the gkbet platform.
• Support Interactions — When you contact gkbet support via chat or email, the content of those communications is recorded for quality and security purposes.
• Cookies & Tracking — GKBet uses cookies and similar technologies to collect data about how you interact with the platform. See Section 6 for full details.

04 Why We Use It

GKBet uses your personal data only for legitimate purposes that are directly connected to operating the platform and serving you as a player. We do not use your data for purposes that are unrelated to gkbet's services.

• Account Management — To create, maintain, and secure your gkbet account.
• Payment Processing — To process deposits and withdrawals in BDT via your registered mobile wallet.
• Identity Verification — To verify your age and identity as required before processing withdrawals.
• Fraud Prevention — To detect and prevent fraudulent activity, bonus abuse, money laundering, and other illegal behaviour on the platform.
• Customer Support — To respond to your queries, resolve disputes, and improve the quality of our support service.
• Legal Compliance — To meet our obligations under applicable laws and regulations, including anti-money laundering requirements.
• Platform Improvement — To analyse usage patterns and improve the gkbet platform experience for all players.
• Responsible Gaming — To monitor betting behaviour and identify players who may need responsible gaming support.

GKBet will not use your personal data for automated decision-making that produces significant legal effects without human review. If you have concerns about how your data is being used, contact gkbet support at any time.

05 Data Sharing

GKBet does not sell your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment Processors — Your wallet number and transaction data are shared with bKash, Nagad, or Rocket solely to process your deposits and withdrawals.
• Identity Verification Providers — KYC documents may be processed by a third-party verification service to confirm your identity. These providers are contractually bound to handle your data securely.
• Fraud Prevention Services — Technical data such as IP addresses may be shared with fraud detection services to protect the platform and its players.
• Legal Authorities — GKBet may disclose personal data to law enforcement or regulatory authorities if required to do so by law, court order, or regulatory obligation.
• Business Transfers — In the event of a merger, acquisition, or sale of gkbet's business, player data may be transferred to the acquiring entity. You will be notified before any such transfer takes place.

06 Cookies

GKBet uses cookies and similar tracking technologies to make the platform work correctly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain your password or payment details.

The types of cookies used on gkbet are:

• Essential Cookies — Required for the platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of essential cookies.
• Analytics Cookies — Help gkbet understand which pages are visited most, how long players stay, and where they encounter problems. This data is aggregated and anonymised.
• Preference Cookies — Remember your settings and preferences, such as language and display options, so you do not have to set them again on each visit.
• Security Cookies — Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using gkbet, but some features may not work as smoothly. Note that clearing cookies will log you out of your gkbet session.

07 Data Retention

GKBet retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The general retention periods are as follows:

• Account & Identity Data — Retained for the duration of your account and for 5 years after account closure, in line with standard anti-money laundering record-keeping requirements.
• Transaction Records — Deposit and withdrawal records are retained for 5 years after the transaction date.
• KYC Documents — Retained for 5 years after account closure or the date of the last transaction, whichever is later.
• Support Communications — Chat logs and email correspondence are retained for 2 years from the date of the interaction.
• Technical & Analytics Data — Anonymised analytics data may be retained indefinitely. Identifiable technical data such as IP logs is retained for 12 months.

When data is no longer required, gkbet deletes or anonymises it securely. You may request early deletion of your data by contacting support, subject to any legal obligations that require us to retain it.

08 Security

GKBet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

• All data in transit is encrypted using TLS (Transport Layer Security).
• Sensitive data at rest is encrypted using industry-standard encryption algorithms.
• Access to player data is restricted to authorised gkbet personnel on a need-to-know basis.
• All staff with access to personal data receive regular data protection training.
• GKBet conducts regular security reviews and vulnerability assessments of the platform.
• Suspicious login attempts trigger automatic security alerts and account protection measures.

While gkbet takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your gkbet account and never share it with anyone.

09 Your Rights

As a gkbet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact gkbet support at [email protected]. We will respond to all valid requests within 30 days.

10 Minors

GKBet is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use the gkbet platform or submit any personal data to us.

If gkbet discovers that personal data has been collected from a person under 18, that account will be closed immediately, all data will be deleted, and any funds in the account will be handled in accordance with applicable regulations. If you believe a minor has registered on gkbet, please contact support immediately so we can investigate.

11 Policy Changes

GKBet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes — such as a new category of data being collected or a new purpose for using existing data — gkbet will notify registered players via email or an in-platform notification before the change takes effect. Your continued use of the gkbet platform after a policy update constitutes acceptance of the revised policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how gkbet handles your personal data, please get in touch. Our support team is available 24 hours a day, 7 days a week.

Email: [email protected]

We aim to respond to all privacy-related requests within 5 business days. For data access or deletion requests, we will complete the request within 30 days of receiving it, in line with standard data protection practice.